Shipping Policy

SHIPPING POLICY

Last Updated: August 12, 2026

At Wendy's Style, we carefully prepare every order to ensure that your items are packaged securely and ready for delivery.

ORDER PROCESSING

Orders are generally processed within 1–3 business days after they are placed.

Orders placed on weekends or public holidays will begin processing on the next business day.

Processing times may occasionally take longer during major sales events, holidays, or periods of unusually high order volume.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when tracking is available.

DELIVERY TIMES

Our estimated standard delivery time is approximately 5–15 business days after your order has been processed and shipped.

Delivery times may vary depending on:

  • Your delivery location

  • The shipping carrier

  • Weather conditions

  • Public holidays

  • Customs processing

  • Unexpected transportation delays

  • High-volume periods

Delivery estimates are provided as a guide and are not guaranteed delivery dates.

Once your package has been shipped, you can use the tracking information provided to monitor its progress.

SHIPPING COSTS

We currently offer free standard shipping on all orders, with no minimum purchase requirement.

Any shipping options or additional charges that may become available at checkout will be clearly displayed before you complete your purchase.

HOW TO PLACE AN ORDER

To place an order with Wendy's Style:

  1. Select the product and options you would like to purchase.

  2. Add the item to your shopping cart.

  3. Proceed to checkout.

  4. Enter your shipping and billing information carefully.

  5. Select your preferred available payment method.

  6. Review your order details before completing your purchase.

  7. Submit your order.

After your purchase has been successfully completed, you will receive an order confirmation email.

Please review your shipping address carefully before completing your order. Wendy's Style cannot guarantee that an address can be changed once an order has entered the fulfillment process.

ORDER TRACKING

When tracking is available for your shipment, we will provide tracking information by email after your order has been dispatched.

Tracking updates may take some time to appear after the package has been handed over to the carrier.

If your tracking information has not updated for several business days, please contact us so that we can assist you.

SHIPPING DELAYS

While we do our best to ensure that orders arrive within the estimated delivery timeframe, delays can occasionally occur.

Potential causes of delays include:

  • Carrier disruptions

  • Severe weather

  • Public holidays

  • High shipping volumes

  • Customs inspections

  • Transportation disruptions

  • Incorrect or incomplete delivery information

  • Other circumstances outside our reasonable control

If your order is delayed, please allow additional time for the carrier to complete delivery.

If you believe your package has been significantly delayed or lost, please contact us at info@wendysstyle.com with your order number and tracking information.

CUSTOMS, DUTIES, AND IMPORT FEES

For orders that are shipped internationally, customs duties, taxes, brokerage fees, or other import charges may apply depending on the destination country and applicable laws.

Any such charges that are imposed by customs authorities or other government agencies may be the responsibility of the customer unless otherwise stated at checkout.

Wendy's Style does not control customs processing times or decisions made by customs authorities.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order is returned because the address provided was incorrect or incomplete, additional shipping costs may apply if the package needs to be reshipped.

If you notice an error in your shipping information after placing an order, please contact us immediately at:

info@wendysstyle.com

We will do our best to assist you, but we cannot guarantee that changes can be made once an order has entered processing or has been shipped.

SHIPPING INSURANCE

Where available, customers may have the option to purchase shipping insurance during checkout.

Shipping insurance is intended to provide additional protection against certain shipping-related issues, subject to the terms and conditions applicable to the insurance option selected at checkout.

LOST PACKAGES

If a package covered by applicable shipping protection is confirmed as lost in transit, we may assist with the claim process and, depending on the circumstances and coverage terms, arrange a replacement or refund.

DAMAGED PACKAGES

If your package arrives visibly damaged, please contact us as soon as possible.

For damaged products, please provide:

  • Your order number

  • Clear photographs of the package

  • Clear photographs of the damaged product

  • A description of the damage

We will review the information and determine the appropriate resolution.

HOW TO REQUEST ASSISTANCE

If you experience a shipping issue:

  1. Contact us at info@wendysstyle.com.

  2. Include your order number.

  3. Provide your tracking information where available.

  4. For damaged packages, include clear photographs of the package and product.

  5. Follow any additional instructions provided by our support team.

We recommend contacting us as soon as possible after discovering a shipping issue.

SHIPPING INSURANCE EXCLUSIONS

Shipping protection may not cover issues resulting from:

  • Incorrect or incomplete shipping information provided by the customer

  • Packages confirmed as delivered to the address provided by the customer

  • Delays caused by customs authorities

  • Carrier delays that do not qualify as a lost shipment

  • Packages refused or intentionally abandoned by the recipient

  • Circumstances outside the applicable coverage terms

Coverage may vary depending on the shipping protection option available at the time of purchase.

CUSTOMER CARE

If you have questions about your order, shipping, tracking, delivery, or shipping insurance, please contact our Customer Support Team:

Wendy's Style
Email: info@wendysstyle.com

We will do our best to assist you and provide updates regarding your order where information is available.