Privacy Policy

 

PRIVACY POLICY

Last Updated: August 12, 2026

At Wendy's Style, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our online store.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION ABOUT US

This website is operated by Wendy's Style.

If you have any questions about this Privacy Policy, our privacy practices, or the handling of your personal information, you can contact us at:

Wendy's Style
Email: info@wendysstyle.com

For the purposes of applicable privacy legislation, Wendy's Style is responsible for the personal information collected through this website, subject to the specific legal requirements that apply to our business and the location of our customers.

2. PERSONAL INFORMATION WE COLLECT

When you visit our website, create an account, place an order, contact us, or otherwise interact with our store, we may collect certain information that can identify you or that can reasonably be associated with you.

Depending on how you use our website, this may include:

  • Your first and last name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Payment and transaction information

  • Account information, if you create a customer account

  • Information you provide when contacting our customer service

  • Information you provide when submitting a product review or other feedback

  • Technical information relating to your device or browser

  • IP address

  • Website usage information

  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.

3. HOW WE COLLECT YOUR INFORMATION

We may obtain personal information directly from you when you:

  • Visit or browse our website

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact us by email or through our website

  • Request customer support

  • Submit a review or other feedback

  • Participate in a promotion or other voluntary activity

  • Interact with our website through cookies or similar technologies

We may also receive certain information from service providers that help us operate our online store, process payments, deliver orders, provide analytics, or support our marketing activities.

4. INFORMATION COLLECTED WHEN YOU VISIT OUR WEBSITE

If you browse our website without creating an account or otherwise directly providing personal information, certain technical information may nevertheless be collected automatically by our website and service providers.

This information may include:

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Date and time of access

  • Pages visited

  • Referring website or source

  • Approximate geographic information

  • Website interaction and usage information

  • Technical information required to maintain website security and functionality

We use this information to operate, maintain, secure, and improve our website, troubleshoot technical problems, understand how visitors use our store, and help prevent fraudulent or unauthorized activity.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, understand how visitors use our website, and support advertising or marketing activities where applicable.

Cookies are small files that may be stored on your device when you visit a website.

Some cookies are necessary for the website to function properly. For example, cookies may be used to remember items placed in your shopping cart, maintain your session, or provide security features.

Other cookies may be used for purposes such as analytics, personalization, advertising, or measuring the effectiveness of marketing campaigns.

Where required by applicable law, we will request your consent before placing or using non-essential cookies.

You can also manage cookies through your browser settings. Depending on your browser and device, you may be able to block, delete, or restrict certain cookies.

Please be aware that disabling certain cookies may affect the functionality or availability of some features of our website.

6. HOW WE USE PERSONAL INFORMATION

We may use the information we collect for the following purposes:

  • To process and fulfill orders

  • To process payments

  • To arrange shipping and delivery

  • To communicate with you about your order

  • To provide customer service

  • To manage customer accounts

  • To respond to questions and requests

  • To send newsletters or promotional communications where permitted

  • To personalize your shopping experience

  • To improve our website, products, and services

  • To analyze website traffic and customer interactions

  • To detect and prevent fraud, abuse, or unauthorized activity

  • To maintain website security

  • To comply with legal and regulatory obligations

  • To protect our rights, property, customers, and business

  • For other purposes that are explained to you at the time information is collected or that are otherwise permitted by applicable law

We do not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by law.

7. CUSTOMER ACCOUNTS

If you choose to create a customer account, we may collect and store information such as your name, email address, shipping information, order history, and other information necessary to manage your account.

Your account information may be used to:

  • Provide access to your account

  • Process and manage orders

  • Display your order history

  • Make future purchases easier

  • Provide customer support

You may request that your account be closed by contacting us at info@wendysstyle.com.

Please note that certain information may need to be retained where required by law, for accounting purposes, to resolve disputes, or to protect our legal rights.

8. EMAIL MARKETING

8.1 Newsletter

If you choose to subscribe to our newsletter, we may use your email address to send you information about Wendy's Style, new products, promotions, special offers, and other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails or by contacting us at:

info@wendysstyle.com

Unsubscribing from promotional communications will not prevent us from sending important transactional communications, such as order confirmations, shipping updates, or other messages relating to purchases you have made.

8.2 Marketing Communications to Existing Customers

Where permitted by applicable law, we may send existing customers information about products, services, or offers that may be relevant to their previous purchases.

You can opt out of these communications at any time by using the unsubscribe option included in the email or by contacting us.

9. ORDER PROCESSING AND SHIPPING

When you place an order with Wendy's Style, we use the information necessary to process and fulfill your purchase.

This may include your:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order details

  • Payment-related information

We may share relevant information with third-party service providers when necessary to complete your order.

For example, information may be provided to:

  • Payment processors

  • Shipping and delivery companies

  • E-commerce and website service providers

  • Customer service providers

  • Fraud prevention providers

These parties receive only the information reasonably necessary to perform the services they provide to us, subject to applicable contractual and legal requirements.

10. PAYMENT PROCESSING

Payments made through our website may be processed by third-party payment providers.

Depending on the payment methods available at checkout, these providers may process information such as your name, billing information, payment details, transaction information, and other information necessary to authorize and complete your payment.

We generally do not have access to your complete payment card information when payment is processed directly by a third-party payment provider.

Payment providers may process personal information according to their own privacy policies and terms.

Before launching or enabling a particular payment method, Wendy's Style should ensure that this Privacy Policy accurately reflects the payment providers actually used by the store.

11. REVIEW REQUESTS

If you make a purchase from Wendy's Style, we may contact you after your order to request feedback or a review of your shopping experience.

Where applicable law requires consent for such communications, we will obtain the appropriate consent before sending them.

You may opt out of review requests or other non-essential communications at any time by contacting us at:

info@wendysstyle.com

12. SOCIAL MEDIA

Wendy's Style may maintain accounts or profiles on social media platforms.

If you interact with our social media pages or content, the relevant social media platform may collect and process information about you according to its own privacy policy.

We encourage you to review the privacy policies and settings of the social media platforms you use.

Social media features, links, or integrations on our website may also allow information to be shared with the relevant platform when you interact with those features.

13. THIRD-PARTY SERVICES AND TECHNOLOGIES

We may use third-party services to help us operate and improve our online store.

These services may include providers for:

  • Website hosting and e-commerce functionality

  • Payment processing

  • Shipping and fulfillment

  • Analytics

  • Customer support

  • Email marketing

  • Advertising

  • Fraud prevention

  • Website security

These providers may process certain personal information on our behalf or independently, depending on the service they provide.

We do not permit service providers to use personal information provided to them on our behalf for purposes that are inconsistent with the services they provide, subject to their contractual obligations and applicable law.

14. ANALYTICS

We may use analytics technologies to understand how visitors interact with our website.

Analytics information may include pages viewed, time spent on the website, device information, browser information, approximate location, referral sources, and interactions with our website.

Analytics information helps us understand customer behavior, identify technical issues, improve our website, and make our products and marketing more relevant.

Where required by applicable law, non-essential analytics technologies will only be used after the appropriate consent has been obtained.

15. ONLINE ADVERTISING AND REMARKETING

Where enabled, Wendy's Style may use advertising and remarketing technologies provided by third parties.

These technologies may allow us to measure advertising performance, understand how visitors interact with our website after seeing an advertisement, and show advertisements that may be more relevant to users.

Depending on the technology used, information such as browsing activity, device information, IP address, cookie identifiers, and interactions with advertisements may be processed.

Where applicable law requires consent for these technologies, we will obtain consent before activating them.

You may also be able to control certain advertising preferences through your browser, device, or the relevant advertising platform.

16. DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate our business and provide our services.

This may include disclosures to:

  • Payment processors

  • Shipping providers

  • E-commerce service providers

  • Website and hosting providers

  • Marketing and email service providers

  • Analytics providers

  • Customer service providers

  • Fraud prevention and security providers

  • Professional advisers

  • Government authorities or law enforcement where required or permitted by law

We may also disclose information where necessary to comply with a legal obligation, enforce our terms, protect our rights, prevent fraud or abuse, or protect the safety of our customers or others.

17. INTERNATIONAL DATA TRANSFERS

Some of our service providers may be located outside Canada.

As a result, personal information may be processed or stored in another country, depending on the services used by Wendy's Style.

When personal information is transferred outside Canada, it may be subject to the laws of the jurisdiction in which it is processed or stored.

We take reasonable steps to use service providers that maintain appropriate safeguards for personal information and to meet our obligations under applicable privacy laws.

18. DATA SECURITY

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of your personal information.

If we become aware of a privacy or security incident involving personal information, we will respond in accordance with applicable legal requirements.

19. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, or comply with applicable legal, tax, accounting, and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements.

20. YOUR PRIVACY RIGHTS

Depending on where you live and which privacy laws apply to your personal information, you may have certain rights regarding the information we hold about you.

These rights may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Ask questions about how your information is collected, used, or disclosed

  • Withdraw consent where processing is based on consent

  • Object to certain uses of your information

  • Request deletion of personal information where permitted by law

  • Request information about our privacy practices

  • File a privacy complaint with the appropriate privacy regulator

The availability and scope of these rights depend on applicable law and may be subject to certain exceptions.

If you wish to exercise a privacy right or ask us about your personal information, please contact:

info@wendysstyle.com

We may need to verify your identity before responding to certain requests.

21. RIGHT TO WITHDRAW CONSENT

Where we rely on your consent to collect, use, or disclose personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions.

Withdrawing consent does not affect the lawfulness of processing that occurred before your consent was withdrawn.

Please note that withdrawing consent may mean that we cannot provide certain services or features that depend on that information.

22. PRIVACY COMPLAINTS

If you have concerns about how Wendy's Style handles your personal information, we encourage you to contact us first so that we can review and attempt to resolve your concern.

You can contact us at:

info@wendysstyle.com

If your concern cannot be resolved directly with us, you may have the right to contact the privacy regulator responsible for your jurisdiction.

For businesses subject to Canada's federal private-sector privacy law, the Office of the Privacy Commissioner of Canada provides information and handles privacy complaints. (priv.gc.ca)

23. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us at info@wendysstyle.com so that we can review the situation and take appropriate action.

24. THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

25. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

26. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Wendy's Style
Email: info@wendysstyle.com